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Shipping

Shipping Rates

  • Shipping rates start at $12.50 and are calculated based on weight and location
  • Please use our shipping calculator for quotes; it's how we do it too!
    • Add the item(s) and quantity you’re interested in to the shopping cart and simply enter your postal code

Shipping Speed

  • Most in-stock orders placed before 10:00 AM PST are shipped the same day, though this is not guaranteed
  • Orders will be shipped via UPS (typically 1-5 business days) or UPS Express (typically next business day)
  • Most orders are typically delivered within 1 to 5 business days after being placed
  • Same day delivery is not available
  • We are unable to guarantee shipping timeframes or specific delivery dates
  • It is possible we experience delays at the beginning of the week due to an excess of orders placed over the weekends. Please plan ahead!

Shipping Guidelines

  • Orders are shipped from our warehouse in ON
  • Once an order has processed, the shipping method cannot be changed or upgraded
  • If you live in a remote location (especially one that UPS does not service), free shipping may not apply to your order
    • We will email you with a quote from a courier that delivers to your area
  • We are unable to ship to PO boxes
  • We are unable to ship to addresses outside Canada

Tracking

Once your order ships your tracking information will be emailed to you. If you have not received tracking information, please check your spam folder. If you're still unable to locate it, please contact us.

Local Pick Up

Our warehouse is closed to the public and does not have a pickup option at this time.

Free Shipping

We’re pleased to offer free shipping for orders of $200 or more before tax.

Orders shipping to the Yukon, Northwest Territories, Nunavut, or any location deemed remote by the courier are not eligible for free shipping.

Don't see what you're looking for? Please see our Frequently Asked Questions page.

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