Our Privacy Policy

Privacy Policy

Effective Date: July 21, 2026

At BlankClothing.ca, we value the trust you place in us when you browse our website, create an account, place an order, upload artwork, or contact our team.

This Privacy Policy explains what personal information we collect, why we collect it, how it may be shared, and the choices available to you.

BlankClothing.ca is operated by Checkpoint1 Apparel Corp., a Canadian corporation. This policy applies to information collected through BlankClothing.ca and through communications relating to our products and services.


1. About BlankClothing.ca

BlankClothing.ca is operated by:

Checkpoint1 Apparel Corp.
24 W 2nd Ave
Vancouver, BC V5Y 1B3
Canada

Phone: 1 604-424-9557
Email: privacy@blankclothing.ca

2. Information You Share With Us

We may collect personal information when you:

  • Browse or shop on BlankClothing.ca
  • Create or update a customer account
  • Place or modify an order
  • Request a quote or product information
  • Upload artwork or design files
  • Subscribe to email communications
  • Contact customer service
  • Participate in a survey, promotion, or contest

The information you provide may include:

  • Your name
  • Company or organization name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Account login information
  • Order and transaction details
  • Product preferences
  • Customer service communications
  • Artwork, logos, graphics, or other uploaded files

3. Information Collected When You Use Our Website

When you visit BlankClothing.ca, certain technical information may be collected automatically through cookies and similar technologies.

This information may include:

  • Your IP address
  • Browser and device type
  • Operating system
  • Approximate geographic location
  • Referring website or advertisement
  • Pages and products viewed
  • Search terms entered on our website
  • Shopping-cart activity
  • Date and time of visits
  • Interactions with website features and advertisements

We use this information to operate the website, understand customer behaviour, improve website performance, detect technical issues, and measure the effectiveness of our advertising.

4. Why We Use Your Information

We may use personal information for the following purposes:

  • Processing and fulfilling orders
  • Arranging shipping and delivery
  • Processing payments and refunds
  • Managing customer accounts
  • Providing order confirmations and shipping updates
  • Responding to questions and support requests
  • Preparing custom-printing orders
  • Improving our products, website, and customer experience
  • Personalizing website content and product recommendations
  • Sending marketing communications where permitted
  • Preventing fraud, misuse, and unauthorized transactions
  • Maintaining accounting, tax, and business records
  • Meeting legal and regulatory requirements

5. Customer Accounts and Order History

You may create a BlankClothing.ca account to make shopping and reordering more convenient.

Your account may allow you to:

  • Save billing and shipping addresses
  • Review previous orders
  • Track current orders
  • Manage account details
  • Reorder previously purchased products

You are responsible for maintaining the confidentiality of your account credentials. Please contact us if you believe your account has been accessed or used without authorization.

6. Artwork, Logos, and Custom-Printing Files

BlankClothing.ca may allow customers to upload artwork, logos, photographs, graphics, text, or other design files for Direct-to-Film printing or other custom-printing services.

By uploading or submitting content, you confirm that:

  • You own the submitted content or have obtained permission to use and reproduce it
  • You have obtained any required copyright, trademark, licensing, privacy, or publicity permissions
  • The submitted content does not violate the intellectual-property or other legal rights of another person or organization
  • You are authorized to request that the content be reproduced on your behalf

BlankClothing.ca does not independently verify ownership or licensing rights for every submitted file. Customers are responsible for the legality and authorized use of the content they provide.

We reserve the right to refuse, suspend, or cancel a custom-printing order when submitted content appears to:

  • Infringe copyright, trademark, or other intellectual-property rights
  • Contain unlawful, threatening, hateful, defamatory, or abusive material
  • Misrepresent an organization, brand, person, or public authority
  • Otherwise violate our policies or applicable law

Uploaded artwork and production files may be retained for purposes including:

  • Producing and fulfilling your order
  • Providing customer service
  • Investigating production or quality concerns
  • Maintaining production history
  • Making future reorders more convenient

When necessary to complete an order, artwork may be made available to authorized employees, production facilities, technology providers, or service providers involved in processing and fulfilling the order.

7. Cookies and Similar Technologies

BlankClothing.ca uses cookies, pixels, tags, and related technologies to support website functionality and understand how visitors use our website.

These technologies may help us:

  • Maintain your shopping cart
  • Keep you signed in to your account
  • Remember preferences and settings
  • Analyze website traffic and performance
  • Understand which products and pages are popular
  • Measure advertising and marketing results
  • Deliver advertisements that may be more relevant to you

You can control or block cookies through your browser settings. Blocking certain cookies may prevent some parts of the website from functioning properly.

8. Analytics and Digital Advertising

We may use analytics and advertising services such as:

  • Google Analytics 4
  • Google Ads and remarketing services
  • Meta advertising tools, including Facebook and Instagram pixels

These providers may use cookies, pixels, and similar technologies to collect information about your visits to BlankClothing.ca and other websites.

This information may be used to analyze website usage, measure advertising performance, create audience groups, and show advertisements based on previous website activity.

9. Email Marketing and Mailchimp

We use Mailchimp to manage promotional email communications.

When you subscribe to our mailing list or otherwise consent to receive marketing, we may send you:

  • Product announcements
  • Special offers and promotions
  • Restock notifications
  • Company updates
  • Educational or industry-related content

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in each promotional message.

Unsubscribing from marketing messages will not prevent us from sending transactional communications relating to an order, payment, delivery, account, or customer-service request.

10. Payment Processing

Payments made through BlankClothing.ca may be processed by third-party payment providers, including:

  • Moneris
  • PayPal

Payment providers collect and process payment information under their own privacy and security practices.

BlankClothing.ca generally does not directly store complete payment-card numbers or security codes. Payment information is transmitted to the applicable payment provider for authorization and processing.

11. When Information May Be Shared

We do not sell personal information.

We may share information with service providers that help us operate our business, including:

  • Our ecommerce platform and website providers
  • Payment processors
  • Warehouses and product suppliers
  • Shipping carriers and freight providers
  • Custom-printing and production facilities
  • Mailchimp
  • Analytics and advertising providers
  • Customer-service and communication providers
  • Fraud-prevention and security providers
  • Accounting, legal, and professional advisors

These providers may receive only the information reasonably required to perform services on our behalf.

We may also disclose information when reasonably necessary to:

  • Comply with a law, court order, or lawful government request
  • Enforce our agreements and policies
  • Investigate suspected fraud or security incidents
  • Protect our customers, employees, business, or property
  • Complete a corporate transaction, merger, reorganization, financing, or sale of assets

12. Information Processed Outside Canada

Some service providers may process or store personal information outside Canada, including in the United States.

When information is processed in another country, it may be subject to the laws of that country and may be accessible to courts, law-enforcement agencies, or government authorities in accordance with local law.

13. Security Safeguards

We use reasonable administrative, physical, and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.

These measures may include:

  • Restricted access to customer information
  • Password and account controls
  • Secure website connections
  • Payment processing through established providers
  • Employee confidentiality and access procedures
  • Monitoring for suspicious activity

No electronic system, website, or method of transmission is completely secure. We therefore cannot guarantee absolute security.

14. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Order, payment, shipping, and related business records may be retained for up to seven years, or longer when required for tax, accounting, legal, warranty, dispute-resolution, or regulatory purposes.

Artwork and custom-printing files may be retained for production history, customer support, quality assurance, and future reorders.

When information is no longer required, we may securely delete, destroy, or anonymize it.

15. Your Privacy Choices and Rights

Subject to applicable Canadian law, you may request to:

  • Access personal information we hold about you
  • Correct incomplete or inaccurate information
  • Withdraw consent where consent is the basis for processing
  • Close or delete your customer account
  • Request deletion of information that we are not legally required to retain
  • Opt out of promotional email communications
  • Ask questions about how your information is collected, used, or shared

Certain information may need to be retained to satisfy legal, accounting, fraud-prevention, or contractual obligations.

To make a privacy request, contact us at:

privacy@blankclothing.ca

We may need to verify your identity before completing a request.

16. Children's Privacy

BlankClothing.ca is intended for businesses and individuals who are legally able to make purchases.

We do not knowingly collect personal information from children under the age of 13. If we learn that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete it.

17. Links to Other Websites

BlankClothing.ca may contain links to websites operated by suppliers, manufacturers, social-media services, or other third parties.

We are not responsible for the privacy, security, or content practices of external websites. We encourage you to review the privacy policy of each website you visit.

18. Canadian Privacy Compliance

Checkpoint1 Apparel Corp. handles personal information in accordance with applicable Canadian privacy laws.

We use personal information only for reasonable business purposes and seek consent where required. We also take reasonable steps to ensure information is accurate, appropriately safeguarded, and accessible to individuals as permitted by law.

19. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal obligations.

The updated policy will be posted on BlankClothing.ca with a revised effective date. Your continued use of the website after an update means the revised policy will apply to subsequent activity.

20. Contact Our Privacy Officer

Questions, concerns, or privacy requests may be directed to:

Privacy Officer
Checkpoint1 Apparel Corp.
24 W 2nd Ave
Vancouver, BC V5Y 1B3
Canada

Phone: 1 604-424-9557
Email: privacy@blankclothing.ca

 

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